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Sales Development Representative

ABOUT CLEARSCALE

ClearScale is a leading cloud systems integration firm providing a wide range of cloud services including architecture design, development, integration, migration, automation, and managed services. We help Fortune 500 enterprises, mid-sized business, and startups succeed with ambitious, challenging, and unique cloud projects. We architect, develop, and launch innovative and sophisticated solutions using the best cutting-edge cloud technologies.

ClearScale is growing quickly and there is high demand for the services we provide. Clients come to us for our deep experience with key cloud infrastructure, automation, and management providers like AWS, Chef, Docker, and RightScale.

This is a unique opportunity to make a big impact, enjoy competitive compensation, work on a wide variety of projects for clients across multiple industries, and work alongside some of the best minds in cloud. 

ABOUT THE POSITION

The Sales Development Representative is a front-line sales member, contacting potential customers to understand their needs and to discuss the products and services that ClearScale provides. You will positively influence the buying behavior of prospective customers by using effective opening and needs-based consultative selling techniques. You will escalate qualified leads to quota-carrying senior account executives.

Successful candidates for this position are comfortable starting phone and email conversations with new people, have an ability to learn new technologies, and are not self-conscious or easily discouraged. A successful pre-sales representative is hard working and enthusiastic, curious, tech savvy, responsive, and displays a sense of urgency in responding to prospective client requests.

Job Responsibilities:

  • Build relationships with potential customers at all levels of the organization
  • Cold call and prospect targeted companies as needed
  • Qualify and quantify sales potential, schedule appointments, and guide potential customers to the next phase of the sales process
  • Develop, manage, and qualify a lead base to ensure a stable lead pipeline
  • Provide regular, accurate, and timely status updates and estimates to management.
  • Maintain an in-depth knowledge and understanding of existing and new technologies as it relates to ClearScale products and services
  • Demonstrate excellent customer service skills

A typical day’s activities include:

  • Pre-call researching and planning
  • Interacting with prospective customers via phone, email, chat, and social media
  • Updating Salesforce.com with your activities
  • Strategizing with managers
  • Celebrating escalations and learning from mistakes

Required skills and experience:

  • 2+ years of B2B sales, preferably in a Cloud of Systems Integration 
  • Experience with Salesforce.com, Microsoft and other CRM and office software
  • Strong technical and communication skills
  • Excellent analytical, decision-making and problem-solving skills
  • Self-starter who is great under pressure
  • Great communication skills and strong organizational skills
  • Commitment to self-development, challenging work, and emerging technologies
  • Flexibility in a dynamically growing company
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